Contact US

We hope you love your items but if you don't, please proceed to follow the instructions below!

We have a 10-day exchange policy, which means you have 10 days after receiving your item to request an exchange/store credit.

NO REFUNDS ARE ACCEPTED!

To be eligible for an exchange/store credit, your item must be in the same condition that you received it, unworn or unused(tried on is okay), and in its original packaging. You’ll also need the tracking # for proof of purchase. 

Please Email us your exchange request and please allow our team up to 5 days to approve your return request. We will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

We only accept return/exchange items according to the following guidelines:

• Cannot be worn, washed, or put through the dryer
• Cannot have deodorant marks
• Cannot have stains of any kind (makeup/self-tanner, etc.)
• Cannot have human or animal hair
• Cannot have snagging/pilling
• Clothing cannot be missing any contents (bra pads, drawstrings, buttons, etc.)
• Items with excessive wrinkling are subject to denial
•  If your return package contains at least one item with bio-hazardous waste (bodily fluids, etc), our inspection team is required to cease inspection of the package immediately and deny the entire return, no exceptions.